Nightshift Supervisor

Brook Street; Dornoch; On-site; GBP 28,000 - 36,000; Full time

Job summary

Brook Street is seeking a Nightshift Supervisor to lead a night team in the North Highlands. You will oversee night operations, coordinate tasks, and ensure safety, quality, and compliance while maintaining calm and effective handovers.

You will mentor staff, monitor performance against targets, and foster a positive, respectful working environment during night shifts in a fast-paced hospitality or service setting.

Qualifications

• Experience supervising or leading a team in a fast-paced environment.
• Strong leadership and clear communication during night hours.
• Knowledge of health and safety practices.
• Ability to manage priorities and work under pressure.
• Attention to detail for shift records and documentation.
• Experience with night shifts and staffing challenges.
• Familiarity with shift reporting and documentation.
• Industry experience in hospitality is preferred.
• IOSH/NEBOSH certification is advantageous.
• 4- or 5-star hospitality background is preferred.

Responsibilities

• Supervise and coordinate nightshift activities to ensure smooth day-to-day operations.
• Lead the night team by setting clear priorities, allocating tasks, and monitoring progress throughout the shift.
• Ensure compliance with company procedures, health and safety requirements, and relevant workplace standards.
• Carry out shift handovers effectively, ensuring accurate communication of key updates, risks, and actions.
• Monitor performance against operational targets and take corrective action when required.
• Support training and development of team members, including coaching on processes and best practice.
• Maintain accurate records and complete relevant documentation in line with internal requirements.
• Escalate issues promptly to the appropriate manager and assist with problem-solving and root-cause actions.
• Promote a positive working environment, ensuring team members are treated fairly and respectfully.

Skills

Supervisory experience

Leadership

Night operations

Health and safety

Communication

Shift planning

Documentation

Record keeping

IT systems

Education

Relevant supervisory/operations qualification

IOSH/NEBOSH certification (advantage)

Tools

Shift reporting software

Basic IT systems

Job description

Nightshift Supervisor - North Highlands, UK

Join a supportive, people-focused organisation, where strong leadership and a safety-first culture are at the heart of how we operate. We value clear communication, continuous improvement, and doing the right thing-especially during night operations when consistency and calm decision-making matter most. If you're looking for a role where you can lead a team, maintain high standards, and make a real difference on shift, we'd love to hear from you.

Job Responsibilities

• Supervise and coordinate nightshift activities to ensure smooth day-to-day operations.
• Lead the night team by setting clear priorities, allocating tasks, and monitoring progress throughout the shift.
• Ensure compliance with company procedures, health and safety requirements, and relevant workplace standards.
• Carry out shift handovers effectively, ensuring accurate communication of key updates, risks, and actions.
• Monitor performance against operational targets and take corrective action when required.
• Support training and development of team members, including coaching on processes and best practice.
• Maintain accurate records and complete relevant documentation in line with internal requirements.
• Escalate issues promptly to the appropriate manager and assist with problem-solving and root-cause actions.
• Promote a positive working environment, ensuring team members are treated fairly and respectfully.

Required Skills & Qualifications

• Proven experience in a supervisory or team-lead role, ideally within a fast-paced operational environment.
• Strong leadership and communication skills, with the ability to direct others clearly during night hours.
• Sound understanding of health and safety practices, including risk awareness and safe working behaviours.
• Ability to manage priorities, make decisions under pressure, and maintain high standards consistently.
• Good organisational skills, including attention to detail for shift records and documentation.
• Experience working night shifts and managing the challenges of reduced staffing and limited support.
• Competence with basic IT systems used for shift reporting and record keeping.
• Relevant qualification in a supervisory, operations, or workplace safety discipline (or equivalent experience).
• Any recognised workplace safety certification (such as IOSH or NEBOSH) would be advantageous.
• Experience of working in a 4 or 5 star hospitality environment is preferred.