Night Shift Manager

JAM Recruitment Ltd; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Berkeley Scott in Central London is seeking a Night Manager (ADHOC) to oversee the hotel overnight as Manager on Duty. Pay is £20 per hour plus holiday pay, with duties including welcoming late arrivals, handling guest requests and complaints, completing overnight audits, and maintaining security and safety standards.

Candidates should have Front Office supervisory or management experience, preferably in a luxury hotel, with strong leadership, communication and problem-solving abilities.

Qualifications

• Front Office supervisory or management experience, ideally in a luxury hotel.
• Excellent spoken and written English.
• Experience with Opera Cloud.

Responsibilities

• Manage the hotel as Manager on Duty throughout the night.
• Welcome late arrivals and handle guest requests and complaints professionally.
• Complete overnight audits and operational checks.
• Ensure the hotel is secure, safe and ready for the morning team.
• Handle unexpected situations professionally.
• Monitor and resolve maintenance, security and operational issues.
• Provide a clear handover to the daytime team.

Skills

Leadership

Communication

Problem-solving

Front Office supervision

Opera Cloud

Tools

Opera Cloud

Job description

This temporary Night Shift Manager role in Central London, with Berkeley Scott, involves overseeing a hotel overnight as Manager on Duty. Pay is £20 per hour plus holiday pay.

Duties include welcoming late arrivals, resolving guest requests and complaints, completing overnight audits, and ensuring security and safety standards are met. The postholder handles unexpected situations, monitors maintenance and operational issues, and provides a clear handover to the daytime team.

Candidates need prior Front Office supervisory or management experience, ideally within a luxury hotel, alongside strong leadership, communication and problem‑solving abilities. The working pattern covers night shifts on an ad hoc basis.

Night Manager - ADHOC

As a Night Manager, you’ll be responsible for the smooth running of the hotel overnight, ensuring excellent guest service, security and operational standards.

Pay: £20 per hour

Location: Central London

Key Responsibilities

• Manage the hotel as Manager on Duty throughout the night.
• Welcome late arrivals and handle guest requests and complaints professionally.
• Complete overnight audits and operational checks.
• Ensure the hotel is secure, safe and ready for the morning team.
• Handle unexpected situations professionally.
• Monitor and resolve maintenance, security and operational issues.
• Provide a clear handover to the daytime team.

What We’re Looking For

Previous Front Office supervisory or management experience, ideally in a luxury hotel.

Excellent spoken and written English.

Experience with Opera Cloud.

Calm, professional and confident when handling challenges.

Strong attention to detail and problem‑solving skills.

Ability to work independently and make decisions.

Passion for delivering excellent guest experiences.

Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.

We operate as an employment agency and employment business.