Nightshift Retail Customer Service Specialist

BP Retail; Newport; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Pension scheme

Share save scheme

Job summary

BP Retail is seeking a customer service assistant for night shifts at our Newport store. You will be serving customers at the Wild Bean Café, handling deliveries, stocking shelves, and supporting promotions and bp loyalty schemes.

Training is provided regardless of prior retail experience, with a focus on safety and fostering an inclusive team environment. Benefits include flexible hours, paid holiday, discount on in-store goods, and access to wellbeing services.

Qualifications

• Passion for customer service and ability to work as part of a team.
• No prior retail experience required; training provided.
• Commitment to safety and delivering quality service.

Responsibilities

• Safety of yourself, colleagues, and customers is a top priority.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive, inclusive work environment.
• Prepare and serve food and drinks from the Wild Bean Café.
• Take deliveries, replenish stock, and manage stock.
• Support bp’s offers, promotions and loyalty scheme.
• Carry out cleaning duties in store, facilities, and forecourt.

Skills

Customer service

Team collaboration

Adaptability

Willing to learn

Job description

BP Retail is seeking a customer service assistant for night shifts at our Newport store. You will be serving customers at the Wild Bean Café, handling deliveries, stocking shelves, and supporting promotions and bp loyalty schemes.

Training is provided regardless of prior retail experience, with a focus on safety and fostering an inclusive team environment. Benefits include flexible hours, paid holiday, discount on in-store goods, and access to wellbeing services.