Nightshift Hotel Operations & Guest Care

Aimbridge Hospitality, LLC; Latton Bush; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Training programs

Staff discounts

Stream savings

Employee assistance

Incentives

Flexible hours

Staff meals

Staff parking

Job summary

Aimbridge Hospitality is seeking a Nightshift Team Member to ensure the safety of guests, staff and the hotel during nights. You will conduct security checks, monitor fire safety and assist with breakfast preparation from 6am while liaising with guests and residents in a courteous and professional manner.

This role extends beyond the front desk, supporting operations across food and beverage, maintenance and other areas.

Qualifications

• As night porter, you must have a keen eye for detail to ensure that all areas of the property are clean and presentable.
• You'll have strong communication skills to interact with guests and staff members effectively.
• You should possess good customer service skills to assist guests and resolve their needs and complaints.
• You must be able to work late-night and early-morning shifts as the role typically involves night-time hours.
• Applicants must be 18 years or older and comfortable with a nightshift pattern and commuting to the hotel.

Responsibilities

• Ensure the safety and security of hotel guests, staff and the property at night.
• Perform regular security checks and monitor fire safety.
• Assist with breakfast preparation from 6am and liaise with guests and residents.
• Provide first-class customer service and support operations across departments as needed.

Skills

Attention to detail

Strong communication

Customer service

Overnight shifts

Job description

Aimbridge Hospitality is seeking a Nightshift Team Member to ensure the safety of guests, staff and the hotel during nights. You will conduct security checks, monitor fire safety and assist with breakfast preparation from 6am while liaising with guests and residents in a courteous and professional manner.

This role extends beyond the front desk, supporting operations across food and beverage, maintenance and other areas.