Nights Team Member

Warner Hotels; Nantwich; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Gym access

Discounted meals onsite

Pension scheme

Career development

28 days annual leave

Job summary

Warner Hotels is hiring a Night Team Member at Alvaston Hall, a 253-bedroom hotel in Cheshire. You’ll join a supportive night team to deliver excellent guest service on reception and help keep the hotel running smoothly during the night.

No experience is required—just a passion for guest care and teamwork. The role offers night shifts, benefits including gym access, pension, and career development opportunities.

Qualifications

• No experience required.
• Guest-focused approach and willingness to learn.

Responsibilities

• Provide reception duties and guest assistance during night hours.
• Support the Night Supervisor to ensure smooth hotel operations at night.
• Contribute to a positive guest journey and safe environment.

Skills

Customer service

Night shift

Team player

Job description

Join our team at Alvaston Hall, part of the Warner Hotels Group. This beautiful 253-bedroom hotel is a Grade II listed Victorian half-timbered country house, making a great base for exploring Cheshire’s green spaces and history.

Up to £13.21 per hour (dependent on your age)

We have a fantastic opportunity for a Night Team Member at Warner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Supervisor and team you will be a key part of the smooth running of hotel during the night.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

As a Night Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

What skills do I need?

• No experience necessary – just a promise to come to work as your whole authentic self.

Ready to discover your glow? Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]