Nights Team Member

Warner Hotels; Chipping Norton; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Free gym access

60% onsite food discount

Pension scheme

Career development training

28 days annual leave

Cycle to Work Scheme

Employee assistance programme

Free parking onsite

Job summary

Heythrop Park, part of the Warner Hotels Group, is recruiting a Night Team Member to join our reception team and help run the hotel smoothly through the night. You’ll work alongside the Night Supervisor and team to deliver excellent guest service across a 311-bedroom property with two theatres, a spa and three restaurants.

No prior experience is required; you’ll receive in-house training and opportunities for external qualifications to support career development.

Qualifications

• No experience required; be yourself and learn on the job.

Responsibilities

• Provide guest reception and support during the night.
• Help ensure smooth hotel operations overnight and assist guests as needed.

Skills

Customer service

Night shift

Job description

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.

Up to £14.39 per hour (dependent on your age)

We have a fantastic opportunity for aNight Team MemberatWarner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel.Alongside the Night Supervisor and team you will be a key part of the smooth running of hotel during the night.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

As a Night Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

What skills do I need?

• No experience necessary – just a promise to come to work as your whole authentic self.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]