Nights Sales Assistant

TN United Kingdom; Luton; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company is seeking a Night Sales Assistant at Luton Airport. The role involves delivering exceptional customer service, maintaining store standards, and working in shifts. Candidates must provide 5 years of references and pass a background check.

Benefits

Pension

Paid Leave

Employee Discounts

Employee Assistance Programme

Qualifications

• 5 years continuous references required for airport pass.
• Criminal Records Bureau Check needed.

Responsibilities

• Deliver exceptional customer service.
• Carry out stock replenishment and maintain store standards.
• Support colleagues and work as part of a team.

Skills

Customer Service

Communication

Teamwork

Adaptability

Job description

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Nights Sales Assistant - WHSmith - Luton Airport

Contract Type: Permanent

Working hours: 3 in/3 off shifts

As a Night Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

• 5 years continuous references – to gain an airport pass, you will need to provide 5 years’ worth of employment or education references without gaps.
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
• Photographic ID (passport or UK Driving Licence).

What being a Night Sales Assistant is all about:

• Delivering exceptional customer service to all customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting.
• Meeting high standards of display and visual merchandising to help customers find what they’re looking for.
• Supporting colleagues and being part of a team.

What our Stores would love to see:

• A passion for providing customers with an exceptional experience.
• Confidence in communication within the team.
• Motivation to achieve high standards and results.
• Adaptability to meet company requirements and goals.

How we reward our teams:

Along with salary, pension, paid leave, and employee discounts, we offer deals from retail partners to help you save money and create memories, such as meals, days out, or event tickets. Our Employee Assistance Programme supports your wellbeing—physical, mental, or financial.

About us:

WHSmith has a rich heritage and is expanding in airports, hospitals, rail stations, and motorway services. Our goal is to offer products to everyone on their journeys. Our InMotion brand leads in digital accessories, providing the latest tech and excellent customer experiences. We’ve partnered with M&S and Costa Coffee to enhance our offerings across the UK. Our aim is to make every journey better!

WHSmith is an inclusive employer, welcoming colleagues to be themselves.