Nights Sales Assistant

Funky Pigeon; Greater London; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Sales Assistant to join their team. In this role, you will provide exceptional customer service, ensuring every customer enjoys a positive shopping experience. You will be responsible for maintaining high store standards, supporting your colleagues, and contributing to a welcoming environment. With a focus on growth, this role offers opportunities to be part of a dynamic team that values inclusivity and personal development. Join a company that rewards hard work with employee discounts, a pension scheme, and a supportive Employee Assistance Programme to enhance your well-being.

Benefits

Employee Discounts

Pension Scheme

Paid Annual Leave

Retail Partner Deals

Employee Assistance Programme

Qualifications

• Passion for customer experience and achieving high standards.
• Confident communicator and adaptable to meet goals.

Responsibilities

• Deliver exceptional customer service and maintain store standards.
• Support colleagues and ensure a tidy shopping environment.

Skills

Exceptional Customer Service

Communication Skills

Teamwork

Adaptability

Education

5 years continuous references

Job description

Sales Assistant - WHSmith - [Location]

Contract Type: Permanent

Working hours: 9pm - 6am 3 or 4 nights a week

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

1. 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps.
2. Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
3. Photographic ID i.e. passport or UK Driving Licence.

What being a Sales Assistant is all about:

1. Delivering exceptional customer service to all our customers.
2. Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
3. Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
4. Being part of a team and supporting colleagues.

What our Stores would love to see:

1. A passion for customers having an exceptional experience in store.
2. Confident in communicating within the team.
3. Motivated to achieve fantastic results and standards.
4. Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, to broaden our offering to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith is proud to be an inclusive employer; we want our colleagues to feel welcome and free to be themselves with us.