Service Engineer

KONE; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

KONE is looking for a Service Engineer to join our team in the Greater London area. You will service, maintain and fault-find on escalators and lifts, ensuring safe, reliable operation for our customers across your local area.

You will carry out planned maintenance, attend breakdowns, complete repairs, and ensure equipment meets safety and quality standards while working independently with support from the KONE team.

Qualifications

• NVQ Level 3 in Lifts Engineering or equivalent.
• Full UK driving licence.
• Experience working within the lifts industry.
• Good fault-finding and problem-solving skills.
• A strong focus on safety and customer service.

Responsibilities

• Carrying out planned maintenance and servicing on lifts.
• Attending breakdowns and diagnosing faults.
• Completing repairs and minor works.
• Ensuring equipment meets safety and quality standards.
• Providing a great service to our customers.
• Working independently while being supported by your wider KONE team.

Skills

Fault finding

Customer service

Safety awareness

Driving licence

Lifts industry experience

Problem solving

Education

NVQ Level 3 in Lifts Engineering or equivalent

Job description

About the role

We're looking for an Service Engineer to join our team at KONE.

You'll be responsible for servicing, maintaining and fault-finding on escalators across your local area, helping to keep equipment safe, reliable and running smoothly for our customers.

What you'll be doing

• Carrying out planned maintenance and servicing on lifts
• Attending breakdowns and diagnosing faults
• Completing repairs and minor works
• Ensuring equipment meets safety and quality standards
• Providing a great service to our customers
• Working independently while being supported by your wider KONE team

What we're looking for

• NVQ Level 3 in LIfts Engineering or equivalent
• Full UK driving licence
• Experience working within the lifts industry
• Good fault-finding and problem-solving skills
• A strong focus on safety and customer service

Why KONE?

At KONE, we want you to build a career, not just take your next job.

Development is a big part of what we offer. You'll have opportunities to:

• Develop your technical knowledge and skills
• Work across different equipment and environments
• Access ongoing training and support
• Progress into more senior technical, supervisory or management roles
• Explore different career paths across KONE as you develop

Whether you want to become a technical expert or take your career in a new direction, we'll support you in building your future with us.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.