Night Transport Team Lead (4 on/4 off) – Crewe

GXO Logistics; Crewe; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Pension

Life assurance

GP access 24/7 online

Employee assistance programme

MyBenefits platform

Discounts & cashback

Cycle-to-work

Job summary

GXO Logistics, Inc. is seeking an experienced Transport Team Manager for our Crewe TJX operation.

This full-time, permanent role requires leading a team of Transport Coordinators and Drivers across 4-on/4-off night shifts (18:00–06:00), delivering safe and compliant transport operations. You will oversee day-to-day transport execution, engage drivers, manage customer communications, and ensure adherence to drivers’ hours and Working Time regulations while driving performance improvements across

Qualifications

• Previous experience within a transport, distribution or logistics environment, ideally in a supervisory or management capacity.
• Strong people leadership skills, with experience managing drivers and operational teams within a fast-paced environment.
• Good understanding of transport legislation, compliance requirements and transport operational processes.
• Excellent communication and stakeholder management skills, with the ability to build strong working relationships at all levels.
• Strong organisational, problem-solving and decision-making skills, with the ability to remain calm and effective in a time-critical operation.

Responsibilities

• Lead, motivate and support a team of Transport Coordinators and Drivers, creating a positive culture focused on safety, accountability, engagement and performance.
• Manage the day-to-day execution of transport operations, ensuring routes depart on time, resources are effectively allocated, and operational challenges are resolved quickly and efficiently.
• Act as a key point of contact for the customer and internal stakeholders, providing timely updates, managing expectations and supporting the resolution of operational issues.
• Ensure full compliance with Working Time Directive regulations, Drivers' Hours legislation, tachograph requirements and all transport-related operational standards.
• Monitor service levels, transport KPIs and operational performance, investigating incidents and identifying opportunities to improve efficiency, compliance and customer satisfaction.

Skills

Leadership

People management

Transport legislation

Stakeholder management

Time-critical operations

Job description

GXO Logistics, Inc. is seeking an experienced Transport Team Manager for our Crewe TJX operation.

This full-time, permanent role requires leading a team of Transport Coordinators and Drivers across 4-on/4-off night shifts (18:00–06:00), delivering safe and compliant transport operations. You will oversee day-to-day transport execution, engage drivers, manage customer communications, and ensure adherence to drivers’ hours and Working Time regulations while driving performance improvements across