Transport Team Manager

GXO Logistics; Crewe; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Pension

Life assurance

GP access 24/7 online

Employee assistance programme

MyBenefits platform

Discounts & cashback

Cycle-to-work

Job summary

GXO Logistics, Inc. is seeking an experienced Transport Team Manager for our Crewe TJX operation.

This full-time, permanent role requires leading a team of Transport Coordinators and Drivers across 4-on/4-off night shifts (18:00–06:00), delivering safe and compliant transport operations. You will oversee day-to-day transport execution, engage drivers, manage customer communications, and ensure adherence to drivers’ hours and Working Time regulations while driving performance improvements across

Qualifications

• Previous experience within a transport, distribution or logistics environment, ideally in a supervisory or management capacity.
• Strong people leadership skills, with experience managing drivers and operational teams within a fast-paced environment.
• Good understanding of transport legislation, compliance requirements and transport operational processes.
• Excellent communication and stakeholder management skills, with the ability to build strong working relationships at all levels.
• Strong organisational, problem-solving and decision-making skills, with the ability to remain calm and effective in a time-critical operation.

Responsibilities

• Lead, motivate and support a team of Transport Coordinators and Drivers, creating a positive culture focused on safety, accountability, engagement and performance.
• Manage the day-to-day execution of transport operations, ensuring routes depart on time, resources are effectively allocated, and operational challenges are resolved quickly and efficiently.
• Act as a key point of contact for the customer and internal stakeholders, providing timely updates, managing expectations and supporting the resolution of operational issues.
• Ensure full compliance with Working Time Directive regulations, Drivers' Hours legislation, tachograph requirements and all transport-related operational standards.
• Monitor service levels, transport KPIs and operational performance, investigating incidents and identifying opportunities to improve efficiency, compliance and customer satisfaction.

Skills

Leadership

People management

Transport legislation

Stakeholder management

Time-critical operations

Job description

Are you an experienced leader within transport operations? Do you enjoy working in a fast-paced, time-critical environment where every shift brings new challenges? Ready to lead and motivate teams within one of the UK's most recognisable retail logistics operations?

Here at GXO, we're recruiting for a Transport Team Manager to support our TJX operation in Crewe. This is a full-time, permanent role, working 4 on 4 off from 18:00 to 06:00, where you'll lead a team of Transport Coordinators and Drivers, ensuring safe, compliant and high-performing transport operations are delivered across your shift.

Playing a key role within the transport management team, you'll be responsible for operational delivery, driver engagement, customer service and transport compliance while helping to create a positive, high-performing culture across the site.

Pay, benefits and more:

We're offering a salary of £42,000.00 per annum, alongside 23.5 days annual leave inclusive of bank holidays, a company-sponsored pension scheme, life assurance, access to a 24/7 online GP service and a comprehensive employee assistance programme. You'll also benefit from our MyBenefits platform, offering high-street discounts, cashback schemes, cycle-to-work options and a range of wellbeing benefits.

What you’ll do on a typical day:

• Lead, motivate and support a team of Transport Coordinators and Drivers, creating a positive culture focused on safety, accountability, engagement and performance
• Manage the day-to-day execution of transport operations, ensuring routes depart on time, resources are effectively allocated, and operational challenges are resolved quickly and efficiently
• Act as a key point of contact for the customer and internal stakeholders, providing timely updates, managing expectations and supporting the resolution of operational issues
• Ensure full compliance with Working Time Directive regulations, Drivers' Hours legislation, tachograph requirements and all transport-related operational standards
• Monitor service levels, transport KPIs and operational performance, investigating incidents and identifying opportunities to improve efficiency, compliance and customer satisfaction

What you need to succeed at GXO:

• Previous experience within a transport, distribution or logistics environment, ideally in a supervisory or management capacity
• Strong people leadership skills, with experience managing drivers and operational teams within a fast-paced environment
• Good understanding of transport legislation, compliance requirements and transport operational processes
• Excellent communication and stakeholder management skills, with the ability to build strong working relationships at all levels
• Strong organisational, problem-solving and decision-making skills, with the ability to remain calm and effective in a time-critical operation

We engineer faster, smarter, leaner supply chains

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.