Night Team Member - Guest Experience Champion

Warner Hotels; Borough of Runnymede; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free gym access

60% discount on onsite food

Pension scheme

Career development opportunities

28 days annual leave

Cycle to Work

Job summary

Warner Hotels at Runnymede on Thames invites you to join as a Night Team Member. You will support reception and help run night operations, working with the Night Supervisor to ensure a smooth, guest‑focused night.

No experience is required; bring your authentic self and a willingness to learn. As part of Warner Hotels, you’ll enjoy benefits such as gym access, staff discounts, pension, and opportunities for career development through in-house and external qualifications, plus generous annual

Qualifications

• No experience required.
• Willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Be a people person who puts guest journey at heart of everything.

Responsibilities

• Deliver great customer service on reception during the night shift.
• Support the Night Supervisor and team to ensure smooth hotel operations at night.
• Contribute to a welcoming and calm environment for guests and colleagues.

Skills

Guest service

Team player

Willingness to learn

Customer care

Education

No experience required

Tools

Reception software

Job description

Warner Hotels at Runnymede on Thames invites you to join as a Night Team Member. You will support reception and help run night operations, working with the Night Supervisor to ensure a smooth, guest‑focused night.

No experience is required; bring your authentic self and a willingness to learn. As part of Warner Hotels, you’ll enjoy benefits such as gym access, staff discounts, pension, and opportunities for career development through in-house and external qualifications, plus generous annual