Night Front Desk & Guest Care Associate

Berkshire News; Borough of Runnymede; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free gym access

60% food discount onsite

Pension scheme

Career development opportunities

28 days annual leave

Job summary

Warner Hotels Group is seeking a Night Team Member for the Runnymede on Thames, delivering guest care on reception through the night alongside the team. This role supports the Night Supervisor to maintain a welcoming, safe environment and smooth overnight operations.

No prior experience required; a friendly, guest-focused attitude and willingness to learn are valued as you grow with Warner Hotels through in-house training and external qualifications.

Qualifications

• No experience necessary – just a promise to come to work as your whole authentic self.
• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.

Responsibilities

• Deliver friendly and efficient customer service on reception during night shifts.
• Help ensure the smooth running of the hotel at night alongside the Night Supervisor and team.

Skills

Customer service

Guest experience

Team player

Willingness to learn

Job description

Warner Hotels Group is seeking a Night Team Member for the Runnymede on Thames, delivering guest care on reception through the night alongside the team. This role supports the Night Supervisor to maintain a welcoming, safe environment and smooth overnight operations.

No prior experience required; a friendly, guest-focused attitude and willingness to learn are valued as you grow with Warner Hotels through in-house training and external qualifications.