Nights Team Member

Warner Hotels; Borough of Runnymede; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free gym access

60% discount on onsite food

Pension scheme

Career development opportunities

28 days annual leave

Cycle to Work

Job summary

Warner Hotels at Runnymede on Thames invites you to join as a Night Team Member. You will support reception and help run night operations, working with the Night Supervisor to ensure a smooth, guest‑focused night.

No experience is required; bring your authentic self and a willingness to learn. As part of Warner Hotels, you’ll enjoy benefits such as gym access, staff discounts, pension, and opportunities for career development through in-house and external qualifications, plus generous annual

Qualifications

• No experience required.
• Willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Be a people person who puts guest journey at heart of everything.

Responsibilities

• Deliver great customer service on reception during the night shift.
• Support the Night Supervisor and team to ensure smooth hotel operations at night.
• Contribute to a welcoming and calm environment for guests and colleagues.

Skills

Guest service

Team player

Willingness to learn

Customer care

Education

No experience required

Tools

Reception software

Job description

Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

What skills do I need?

• No experience necessary - just a promise to come to work as your whole authentic self.

Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.

Up to £13.21 per hour (dependent on your age) We have a fantastic opportunity for a Night Team Member at Warner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Supervisor and team you will be a key part of the smooth running of hotel during the night. Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

As a Night Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards