Night Support Worker

Connect Housing; Huddersfield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Generous annual leave

Pension scheme

Health cash plan

Employee assistance

MyPlace discounts

Flexible annual leave

Training opportunities

Season ticket loans

Job summary

Connect Housing is seeking a Night Support Worker in Huddersfield to help keep residents safe and supported. You will work a 4-week rolling rota with night shifts (21:30–08:45), including some weekends, based at HD1 3TW and possibly other sites like Heckmondwike.

The role offers permanent employment and a variety of hours up to 37 per week. Key duties include maintaining building safety, CCTV access, supporting young people in person and by phone, recording handovers, and helping prepare vacant

Qualifications

• Experience working with young people who have experienced homelessness.
• Ability to follow policies, procedures and professional guidelines.
• Liaising effectively with other agencies.

Responsibilities

• Maintaining safety and security of the building and residents.
• Managing entry to the building and operating CCTV.

Skills

Youth homelessness experience

Policy adherence

Agency liaison

Risk management

Empathy

Job description

Night Support Worker

• Location: Huddersfield, HD1 3TW - The role may also include shifts in Heckmondwike.
• Salary:£25,868 Per Annum - Based on a 37 Hour working week
• Hours: A variety of part-time and full-time hours available, up to 37 hours per week
• Contract: Permanent
• Working pattern:4-week rolling rota, with overnight shifts between 21:30 and 08:45, including some weekend work.

Make a difference with Connect Housing

At Connect Housing, we aim to do more than provide a place to live. We help people feel at home, transform lives and build communities, and our teams play a vital role in making this happen.

We’re looking for dedicated and compassionate Night Support Workers to join our team in Huddersfield, supporting young people aged 16–25 who have experienced homelessness.

This is an opportunity to make a real difference, helping young people feel safe and supported while developing their independence and working towards a brighter future.

About the role

As a Night Support Worker, you’ll play a key role in maintaining the safety and security of the service overnight. You’ll primarily work alone during night shifts, so you’ll need to be confident, responsible and able to use your initiative.

Your responsibilities will include:

• Maintaining the safety and security of the building and the young people living there.
• Managing entry to the building and operating CCTV.
• Providing support to young people in person and over the phone when needed.
• Completing accurate records, recording relevant information and providing clear handovers.
• Maintaining staff and communal areas to a good standard.
• Supporting void management and preparing vacant rooms for new residents.
• Responding appropriately to situations involving risk and following relevant policies and procedures.

About you

We’re looking for someone who is proactive, resilient and committed to delivering a high-quality service. You’ll be trustworthy, act with integrity and share our values, while being able to work collaboratively with colleagues and partner agencies as well as independently when required.

Although no formal qualifications are necessary, you’ll need experience of:

• Working with young people who have experienced homelessness.
• Following policies, procedures and professional guidelines.
• Liaising and working effectively with other agencies.
• Identifying and managing situations involving risk.
• Understanding the challenges and issues faced by young people.

An enhanced DBS check will be required for this role.

What we offer At Connect Housing, we value our colleagues and want them to feel supported, rewarded and able to develop.

Our benefits include:

• Generous annual leave: 26 days, increasing to 31 days after five years’ service, plus bank holidays.
• Pension scheme: Up to 9% employer matching, with salary exchange/sacrifice also available.
• BUPA Health Cash Plan: Claim money back towards dental, optical, podiatry and other eligible healthcare costs.
• Employee Assistance Programme: Free, confidential advice and support 24/7, including counselling.
• MyPlace benefits: Access to retail discounts and offers.
• Flexible annual leave options: Opportunity to buy and sell annual leave.
• Learning and development: Training opportunities and support with role-related professional subscriptions and qualifications.
• Travel support: Season ticket loans.

Our values are at the heart of everything we do:

• Put people first.
• Love making a difference.
• Actively listen and learn.
• Earn trust through our actions.

If you’re passionate about supporting young people, helping them build independence and making a positive difference in your community, we’d love to hear from you.

Please read the accompanying job description and person specification for further details about the role and to support your application.

As an equal opportunities employer, we recruit based on experience, attitude and values. We’re committed to building a workforce that reflects the communities we serve and actively promotes equality, diversity and inclusion.

We particularly encourage applications from underrepresented groups. We’re also proudly a Disability Confident employer.