Night Support Coach

Social Interest Group; Manor Park; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Employer Pension Contribution

Blue Light Discount Card eligibility

Discounted tickets for events

Reflective Practice therapy sessions

Training and Development

Employee Assistance Programme

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

Job summary

Social Interest Group in the United Kingdom seeks a dedicated night shift support worker to ensure resident safety and wellbeing. The role involves engaging with residents at night, planning activities, and providing handovers to day staff for a seamless service.

You will build meaningful relationships to support residents’ goals, create tailored support plans, and empower residents toward reintegration after release. Adaptability, proactive attitude, and cultural sensitivity are essential.

Qualifications

• Experience in criminal justice or similar settings.
• Ability to work night shifts and on-call rota.
• Strong communication and rapport-building with residents.

Responsibilities

• Ensure safety and wellbeing of residents at all times.
• Engage with residents at night, planning activities such as movie nights or games nights.
• Be a reliable night-shift team member and handover day colleagues for seamless service.
• Build trusting professional relationships to support residents' goals through one-to-one or group sessions.
• Empower residents to take control of their lives and meet personal goals.
• Keep support plans updated on online portals.

Skills

Adaptability

Proactiveness

Confidence

Rapport building

Communication skills

IT systems

Tools

Case management software

Job description

Key Responsibilities Include:

• Ensuring the safety and wellbeing of residents at all times


• Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable


• Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service


• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins


• Focusing on empowering our residents to take control over their lives and meet their personal goals


• Keep support plans updated on our online portals as appropriate

We're looking for someone comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison.

You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:

• Understanding of the housing and social needs of people who have recently been released from prison


• Ability to build meaningful professional relationships and rapport with people from varying backgrounds


• Ability to create tailored support plans to support rehabilitation and reintegration within the community


• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback


• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role


• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents


• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30. You may be required to work outside these hours including evenings, days and bank holidays and other times as per resident and service requirements., Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service


• Employer Pension Contribution


• Eligibility to register with Blue Light Discount Card


• Access to discounted tickets for music events, shows, sports and more


• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work


• Training and Development, including access to courses, upskilling, and progression plans


• Employee Assistance Programme, including counselling


• Life Assurance Scheme


• Cycle-to-work scheme


• Annual Staff Awards


• EDI Ambassador programme