Night Supervisor – Gaming Venue with Growth & Benefits

MERKUR Casino UK; Bangor; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Career progression opportunities

Training and development

Employee assistance program

Discount portal

Job summary

Merkur Slots (OASIS) in Bangor is seeking a dedicated Night Supervisor to lead a busy venue team. You will supervise staff, ensure cash handling accuracy, and maintain high standards of customer service and safety across night shifts.

The role requires a customer-focused leader with at least 1 year of supervision experience, proficient with Microsoft Office, and the ability to move and lift gaming machines. It offers a competitive hourly rate and a supportive progression path.

Qualifications

• Minimum of 1 year of staff supervision experience.
• Minimum of 1 year of cash handling experience.
• Excellent customer service skills.
• Proficient with Microsoft Office tools (Outlook, Word, Excel).
• Ability to move and lift machines; GCSE grade D or above.

Responsibilities

• Supervise venue staff and ensure smooth branch operations.
• Assist Venue/Branch Manager with weekly collections following procedures.
• Maintain high housekeeping standards and customer hospitality.
• Ensure service standards and dress code compliance at all times.
• Perform key holder duties and safeguard company assets.
• Monitor customers for suspicious/disruptive behavior and adhere to policies.
• Report machine faults and complete paperwork accurately.
• Provide coverage across Oasis branches as required.

Skills

Staff supervision

Cash handling

Customer service

Microsoft Office

Manual handling

Education

GCSE or equivalent

Tools

Microsoft Office

Job description

Merkur Slots (OASIS) in Bangor is seeking a dedicated Night Supervisor to lead a busy venue team. You will supervise staff, ensure cash handling accuracy, and maintain high standards of customer service and safety across night shifts.

The role requires a customer-focused leader with at least 1 year of supervision experience, proficient with Microsoft Office, and the ability to move and lift gaming machines. It offers a competitive hourly rate and a supportive progression path.