Merkur Slots (OASIS) - Night Supervisor - Bangor

MERKUR Casino UK; Bangor; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Career progression opportunities

Training and development

Employee assistance program

Discount portal

Job summary

Merkur Slots (OASIS) in Bangor is seeking a dedicated Night Supervisor to lead a busy venue team. You will supervise staff, ensure cash handling accuracy, and maintain high standards of customer service and safety across night shifts.

The role requires a customer-focused leader with at least 1 year of supervision experience, proficient with Microsoft Office, and the ability to move and lift gaming machines. It offers a competitive hourly rate and a supportive progression path.

Qualifications

• Minimum of 1 year of staff supervision experience.
• Minimum of 1 year of cash handling experience.
• Excellent customer service skills.
• Proficient with Microsoft Office tools (Outlook, Word, Excel).
• Ability to move and lift machines; GCSE grade D or above.

Responsibilities

• Supervise venue staff and ensure smooth branch operations.
• Assist Venue/Branch Manager with weekly collections following procedures.
• Maintain high housekeeping standards and customer hospitality.
• Ensure service standards and dress code compliance at all times.
• Perform key holder duties and safeguard company assets.
• Monitor customers for suspicious/disruptive behavior and adhere to policies.
• Report machine faults and complete paperwork accurately.
• Provide coverage across Oasis branches as required.

Skills

Staff supervision

Cash handling

Customer service

Microsoft Office

Manual handling

Education

GCSE or equivalent

Tools

Microsoft Office

Job description

## Merkur Slots (OASIS) - Night Supervisor - BangorApply: Bangor: Full time: Posted Today: End Date: October 20, 2026 (12 days left to apply): JR1004869Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Then read on! **Position:** Night Supervisor**Location:** Bangor**Hourly rate:** £15.06 per hour**Hours per week:** 32 per week, to include nights, weekends and public holidays. Night Shifts are between midnight to 8:00am We are excited to announce a great opportunity for a Night Supervisor. Based in Bangor, you will be working alongside our team in a busy venue while working closely with the Venue Manager to ensure the smooth running of our Adult Gaming Centre, supervising venue staff and ensuring company policies and procedures are adhered to, as well as aligning processes to those in the MERKUR parent company to contribute to the continual improvement of the one of our Venues and company operation. **Who Are Oasis?**Oasis is an established, major gaming operator in Northern Ireland, operating Adult Gaming Centres and a Family Entertainment Centre and became part of the UK MERKUR Family in late 2025. Oasis continues to go from strength to strength. Have we got your attention? Want to know what’s in it for you? **About you:**We are looking for an experienced Night Supervisor with great people skills. A customer-focused supervisor who works well in a team. **Essential Criteria*** Minimum of 1 years’ staff supervision experience* Minimum of 1 years’ cash handling experience* Excellent customer service skills* Proficient with Microsoft computer systems such as outlook, word, excel* Ability to move and lift machines* GCSE or equivalent grade D or above **Desirable Criteria*** Previous industry experience or knowledge **Benefits:*** 28 days holiday (including Bank Holidays)* Contributory Pension Scheme* Excellent Career Progression Opportunities* Training and Development* Employee Assistance Program with 24/7 access* Benefits Portal providing discounts with high street retailers and restaurants **Your Role will include*** Working closely with the Venue Manager with the following tasks:* Ensuring the smooth running of the Branch, supervision of venue staff.* Assist Branch Manager with weekly collections taking care to follow company procedures.* Ensure that the venue housekeeping is always of the highest possible standard, regularly cleaning gaming equipment, floors, walls and other surfaces.* Ensure high standards of service and hospitality are always delivered to all customers and ensure that customer service is carried out in line with company standards.* Maintain a high standard of personal presentation ensuring the brand dress code is always adhered to, whilst on duty.* Ensuring Company policies and procedures are adhered to.* Key holder duties and responsibilities* Monitor the actions and behaviour of customers, noting any behaviour considered to be suspicious and/or disruptive to the smooth operation of the venue.* Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.* Gain a good understanding of all company policies and procedures around safeguarding and challenge 25* Report any machine faults and errors immediately.* Ensuring correct completion of all paperwork.* Any other duties as required.* Generally working within your allocated branch, although there may be requirements to cover in other Oasis Branches.* To actively discourage harassment, victimisation or discrimination against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief. Want to know more? Apply today and our recruitment team will be in touch!