Night Supervisor

TN United Kingdom; Southend-on-Sea; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Supervisor to join their dynamic team. This role is crucial in ensuring the safety and security of guests while delivering exceptional service. You'll conduct security checks, manage nightly audits, and collaborate with the Front Office Manager to maintain high standards. This position is perfect for someone with a vibrant personality and a passion for hospitality, looking to make a real impact in a supportive environment. Join a team that values work-life balance and offers a range of benefits to enhance your career and lifestyle.

Benefits

Hotel discounts portfolio wide

Up to 50% discount on food & beverage

Wagestream - Stream pay as earned

24/7 access to employee assistance programme

Career and lifestyle breaks

Qualifications

• Passionate about providing exceptional guest experiences.
• Strong personality with a flair for hospitality.

Responsibilities

• Ensure safety and security of hotel guests and staff during the night.
• Conduct security checks and nightly audits for operational accuracy.

Skills

Customer Service

Hospitality Management

Security Awareness

Job description

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Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme.
• Career and lifestyle breaks – Allowing you to take time off for key life events.

A day in the life of…

As Night Supervisor, you will work closely with the Front Office Manager and be responsible for ensuring the safety and security of hotel guests and staff during the night. As an ambassador to the hotel, you will use your expertise to always deliver a first-class service to all guests. You will ensure a minimum of 2 security checks are carried out on each shift, with emphasis on fire safety and overall security of the building, as well as conducting the nightly audit to close the day's business and liaise with the accounts team to ensure accuracy.

Based in the Holiday Inn Southend, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.