Night Shift Warehouse Team Leader (4 on 4 off)

AO; Stoke-on-Trent; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Holidays 24 days

AO Arena tickets

Gym/Wellbeing discounts

Pension 5% match

Family leave

Job summary

AO - The Ultimate Destination for Your Career! AO is seeking a Nights Team Leader to oversee night operations from 6.00pm to 6.00am, with a 4 on 4 off pattern. Based in Stoke-on-Trent, you’ll supervise quality, handling standards, and HR tasks while driving team performance.

The role is full time and permanent, offering a salary of £32,420.57 per annum and 40.25 hours weekly in a dynamic appliance retail environment.

Qualifications

• Have a good understanding of safe loading and manual handling techniques.
• Experience supporting and training new starters, especially around Safe Systems of Work and Health & Safety basics.
• Clear, confident communication, sharing priorities, giving great handovers, and keeping operations flowing.

Responsibilities

• Monitor the quality of work that operatives carry out and manage performance.
• Ensure products are handled correctly and in line with manual handling guidelines.
• Complete investigations and rectify any discrepancies.
• Take responsibility for administration duties, where needed.
• Provide support with HR functions such as disciplinary meetings fairly and consistently.
• Be responsible for the site’s cleanliness and maintenance.
• Keep track of your team’s performance and offer upskilling opportunities.

Skills

Safe loading manual handling

Training new starters

Health & Safety basics

Clear communication

Team leadership

Task organisation

Job description

AO - The Ultimate Destination for Your Career! AO is seeking a Nights Team Leader to oversee night operations from 6.00pm to 6.00am, with a 4 on 4 off pattern. Based in Stoke-on-Trent, you’ll supervise quality, handling standards, and HR tasks while driving team performance.

The role is full time and permanent, offering a salary of £32,420.57 per annum and 40.25 hours weekly in a dynamic appliance retail environment.