Night Shift Team Leader

SSP UK & Ireland; City of Edinburgh; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family discount app

Training & development

Health & wellbeing support

Job summary

SSP UK & Ireland is recruiting a Night Shift Team Leader for M&S Simply Food at Edinburgh Waverly Station. The role covers 40-hour full-time night shifts from 10PM to 8:30AM, across weekdays, weekends, and holidays.

The base pay is £13.75/hr with an extra £1.50/hr for hours between midnight and 6AM, bringing the rate to £15.25/hr and offering a dynamic, fast-paced retail environment. Join SSP to lead a friendly team, deliver excellent customer service, and drive performance while enjoying staff

Qualifications

• Experience leading a team in fast-paced retail or hospitality is beneficial.
• Applicants must be 18 years or older for certain shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping energy high and atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Stay informed about unit performance and champion improvements.

Skills

Leadership

Team management

Customer service

Problem solving

Communication

Job description

NIGHT SHIFT TEAM LEADER - M&S SIMPLY FOOD, Edinburgh Waverly Station

Pay Rate: £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.

Shift Pattern: Full-Time (40 hrs). Night Shifts scheduled between 10PM - 8:30AM. Working flexibly across weekdays, weekends, bank and public holidays.

Join our Retail Team as a Team Leader where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

ABOUT YOU:

• Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Nightshifts Duty Manager role has got your name on it!


• Due to some responsibilities within the Nightshifts Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE TEAM LEADER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.


• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.


• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.


• Results focussed, staying informed about unit performance and championing improvements.


• Previous experience leading a team in a busy Hospitality or Retail environment is ideal!

As a Team Leader We Will Offer You

• Discounted Meal while on shifts.


• Employee Discounts.


• Friends and Family Discount App.


• Award-winning training, apprenticeships and development programs.


• Health & Wellbeing Support.


• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.