Night Shift Retail Customer Service Pro

BP Retail; Croydon; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible hours

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Pension scheme

Family leave

Share save scheme

Job summary

BP Retail in Croydon is seeking a Customer Service Assistant for night shifts to help our customers with warmth and efficiency in a fast-paced store.

You will work as part of a collaborative team, receive online and on-the-job training, and benefit from discounts, holiday pay and wellbeing services offered by bp. Join us to provide excellent service and a positive shopping environment.

Qualifications

• Passion for customer service and ability to work collaboratively.
• No prior retail experience required; training provided.

Responsibilities

• Prioritise safety of yourself, colleagues and customers per bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive and inclusive work environment.
• Prepare and serve food and drinks from the Wild Bean Café.
• Take deliveries, replenish stock and manage stock tasks.
• Support bp’s offers, promotions and loyalty scheme.
• Carry out cleaning duties across store, facilities and forecourt.

Skills

Customer service

Teamwork

Retail environment

Job description

BP Retail in Croydon is seeking a Customer Service Assistant for night shifts to help our customers with warmth and efficiency in a fast-paced store.

You will work as part of a collaborative team, receive online and on-the-job training, and benefit from discounts, holiday pay and wellbeing services offered by bp. Join us to provide excellent service and a positive shopping environment.