Night Retail Customer Service Associate

BP Retail; Southampton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

bp retail is hiring a Customer service assistant for night shifts in a fast-paced, customer‑facing role. You will join a collaborative team and receive online and on‑the‑job training to develop the skills you need to serve customers effectively.

You will ensure safety, serve customers, stock and stock management, handle deliveries, support bp offers and loyalty schemes, and maintain a clean store and forecourt. Applicants welcome from 18+.

Responsibilities

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

Job description

bp retail is hiring a Customer service assistant for night shifts in a fast-paced, customer‑facing role. You will join a collaborative team and receive online and on‑the‑job training to develop the skills you need to serve customers effectively.

You will ensure safety, serve customers, stock and stock management, handle deliveries, support bp offers and loyalty schemes, and maintain a clean store and forecourt. Applicants welcome from 18+.