Delivery Station Supervisor: Lead Operations (Flexible Hours)

Jingdong Development France; Newcastle upon Tyne; On-site; GBP 32,000 - 42,000; Full time

Job summary

JINGDONG Logistics UK is seeking a Delivery Station Supervisor to lead a team of delivery associates and warehouse staff, overseeing daily inbound and outbound flows and ensuring accurate sorting and loading.

You will drive performance against on-time delivery, safety, and quality metrics, implement policies, and coordinate with internal and external partners. A proven logistics leadership background and WMS experience are preferred; flexibility for evenings, weekends, and holidays is required.

Qualifications

• Proven experience in a supervisory or leadership role within a logistics, warehousing, or delivery operation.
• Strong understanding of logistics processes, including sorting, scanning, and dispatching.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Proficiency in using warehouse management systems (WMS) and other relevant software.
• Strong communication and interpersonal skills, capable of interacting effectively with diverse teams and stakeholders.

Responsibilities

• Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.
• Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.
• Monitor and optimize station performance against key metrics such as on-time delivery, package handling efficiency, and safety compliance.
• Implement and enforce company policies and procedures, including safety regulations, quality control standards, and operational guidelines.
• Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.
• Conduct regular inventory checks and maintain accurate records of package movement and equipment.
• Communicate effectively with internal stakeholders (e.g., logistics, customer service) and external partners to resolve issues and ensure smooth operations.
• Prepare and present performance reports to management, identifying areas for improvement and proposing solutions.
• Maintain a clean, organized, and safe working environment within the delivery station.

Skills

Leadership

Logistics processes

Data analysis

WMS

Communication

Education

Bachelor's degree in Logistics

Tools

WMS software

Job description

JINGDONG Logistics UK is seeking a Delivery Station Supervisor to lead a team of delivery associates and warehouse staff, overseeing daily inbound and outbound flows and ensuring accurate sorting and loading.

You will drive performance against on-time delivery, safety, and quality metrics, implement policies, and coordinate with internal and external partners. A proven logistics leadership background and WMS experience are preferred; flexibility for evenings, weekends, and holidays is required.