Night Shift Library Support Assistant

Manpower; Newcastle upon Tyne; On-site; GBP 18,000 - 25,000; Full time

Job summary

Night Shift Library Support Assistant in Newcastle is responsible for maintaining a safe, welcoming library environment during out-of-hours operations. You will assist students, staff, and visitors while ensuring health and safety standards are met and incidents are handled promptly.

Working with security and library colleagues, you will monitor facilities, respond to emergencies, and support routine duties such as inspections, reporting issues, and keeping clear records of shift activities.

Responsibilities

• Monitor the library building during out-of-hours periods to ensure the safety and security of staff, students, and visitors.
• Liaise effectively with security teams regarding incidents, building access, and security concerns.
• Work collaboratively with library staff to support the delivery of library services.
• Provide professional and friendly assistance to students, visitors, and customers, responding to enquiries and offering guidance where required.
• Conduct routine building inspections and safety checks in accordance with established procedures.
• Report maintenance, health and safety, or security issues to the appropriate departments.
• Assist with general operational duties including emptying bins, maintaining study areas, and basic administrative tasks.
• Respond appropriately to emergencies such as fire alarms, medical incidents, evacuations, and building security issues.
• Ensure emergency procedures are followed and support a coordinated response during incidents.
• Maintain accurate records of incidents, inspections, and shift activities.
• Promote a positive, safe, and inclusive environment for all library users.

Job description

Night Shift Library Support Assistant

Location: Newcastle Hours: Night Shifts (Flexible Rota) Pay Rate: £15.64 per hour

Role Purpose

To provide a safe, secure, and welcoming environment for students, staff, and visitors during out-of-hours library operations. The post holder will support the smooth running of library facilities, respond to incidents and emergencies, and work closely with security and library colleagues to maintain high standards of customer service and health and safety.

Key Responsibilities

• Monitor the library building during out-of-hours periods to ensure the safety and security of staff, students, and visitors.
• Liaise effectively with security teams regarding incidents, building access, and security concerns.
• Work collaboratively with library staff to support the delivery of library services.
• Provide professional and friendly assistance to students, visitors, and customers, responding to enquiries and offering guidance where required.
• Conduct routine building inspections and safety checks in accordance with established procedures.
• Report maintenance, health and safety, or security issues to the appropriate departments.
• Assist with general operational duties including emptying bins, maintaining study areas, and basic administrative tasks.
• Respond appropriately to emergencies such as fire alarms, medical incidents, evacuations, and building security issues.
• Ensure emergency procedures are followed and support a coordinated response during incidents.
• Maintain accurate records of incidents, inspections, and shift activities.
• Promote a positive, safe, and inclusive environment for all library users.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.