Night Shift Leader — Retail Team

Tesco; Chorley; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Staff discount

Wellbeing services

Life cover

Pension with employer contributions

Cycle-to-work

Uniform provided

Job summary

Tesco is seeking a Night Shift Lead to supervise store operations and deliver outstanding customer service.

Pay starts at £15.59 per hour, rising to £16.86 in some stores, with a night premium of £2.35 per hour between midnight and 6am. A guaranteed minimum of 16 hours per week is offered, with roles from 12 hours also available.

You'll manage the team, coordinate across store areas, and stand in for the Store Manager when needed, with ongoing opportunities for growth.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service.
• Build positive, inclusive relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and support day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform.
• Lead the store in the Manager’s absence with balanced decisions.
• Coach colleagues, give feedback and model great service.
• Stay curious and seek ways to serve customers, communities, and planet better.

Skills

Team leadership

Retail management

Customer service

Communication

Leadership

Job description

Tesco is seeking a Night Shift Lead to supervise store operations and deliver outstanding customer service.

Pay starts at £15.59 per hour, rising to £16.86 in some stores, with a night premium of £2.35 per hour between midnight and 6am. A guaranteed minimum of 16 hours per week is offered, with roles from 12 hours also available.

You'll manage the team, coordinate across store areas, and stand in for the Store Manager when needed, with ongoing opportunities for growth.