Night Shift Store Leader — Inspire Service & Team

Tesco UK; Chorley; On-site; GBP 13,000 - 21,000; Full time

Job summary

Tesco UK is seeking a confident Shift Lead for night operations. You will lead the in-store team across departments, ensuring excellent service and smooth night-time processes.

Your hours are scheduled within the availability windows, with a minimum 16 hours per week and the night pay rate starting at £15.59 per hour, rising to £16.86 in stores within the M25, plus a £2.35 night premium. We value flexible working and strong communication to handle day-to-day queries and keep customers satisfied.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service focus with the ability to train others.
• Excellent communication and interpersonal skills.
• Flexible availability for night shifts.

Responsibilities

• Leading the team to deliver a great in-store experience.
• Working across all store areas and with colleagues on day-to-day queries.
• Building positive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues and providing constructive feedback.
• Staying curious and serving customers, communities, and planet better.
• Be a strong role model delivering great service.

Skills

Leadership

Customer service

Communication

Team management

Tools

POS systems

Job description

Tesco UK is seeking a confident Shift Lead for night operations. You will lead the in-store team across departments, ensuring excellent service and smooth night-time processes.

Your hours are scheduled within the availability windows, with a minimum 16 hours per week and the night pay rate starting at £15.59 per hour, rising to £16.86 in stores within the M25, plus a £2.35 night premium. We value flexible working and strong communication to handle day-to-day queries and keep customers satisfied.