Night Shift Leader - Retail Team, Flexible Hours & Benefits

Tesco PLC; Hexham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday leave

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension

Benefits package

Uniform provided

Job summary

Tesco PLC in Hexham is seeking a Night Shift Lead to drive great customer experiences across the store. You will manage a team, coordinate daily tasks, and ensure smooth operation during night hours.

The role offers a guaranteed hours contract with shifts that cover late nights, flexible availability, and the chance to grow within a large retailer. You’ll lead by example, coach colleagues, and adapt quickly to changing store needs.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer-service focus and conflict resolution skills.
• Excellent communicator who can share information clearly to all staff.

Responsibilities

• Lead the in-store team during night shifts to deliver excellent customer experience.
• Coordinate across store operations and respond to day-to-day queries.
• Model great service, coach colleagues, and promote an inclusive environment.
• Ensure stores operate smoothly during late-night hours and adapt to changes.

Skills

Team leadership

Customer service

Communication

Coaching

Job description

Tesco PLC in Hexham is seeking a Night Shift Lead to drive great customer experiences across the store. You will manage a team, coordinate daily tasks, and ensure smooth operation during night hours.

The role offers a guaranteed hours contract with shifts that cover late nights, flexible availability, and the chance to grow within a large retailer. You’ll lead by example, coach colleagues, and adapt quickly to changing store needs.