Night Shift Lead — Inspire the In-Store Team

Tesco; Castle Douglas; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working from day one

Colleague Clubcard discount 10%+ onpay

Wellbeing services

Life cover & pension matching

Shares & cycle-to-work schemes

Uniform provided

Job summary

Tesco in Castle Douglas, Scotland is looking for a Night Shift Lead to drive excellence in customer service and store operations. You will supervise a team across store areas, ensuring smooth processes and a welcoming shopping experience for customers.

You will be a visible leader, coaching staff, communicating clearly, and stepping in for the Manager when required. The role offers flexibility and opportunities to grow within Tesco.

Qualifications

• Experience in a team lead or management position in retail.
• Strong service mindset and ability to meet customer needs.
• Effective communication with colleagues and managers.
• Natural leader who motivates and inspires the team.

Responsibilities

• Lead the team to deliver a great customer experience in-store.
• Be the go-to person for day-to-day operational queries across store areas.
• Build positive, inclusive relationships to support colleagues.
• Lead the store in the Manager’s absence with confidence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model great service.
• Seek opportunities to serve customers, communities and planet better daily.

Skills

Team leadership

Customer service

Clear communication

Job description

Tesco in Castle Douglas, Scotland is looking for a Night Shift Lead to drive excellence in customer service and store operations. You will supervise a team across store areas, ensuring smooth processes and a welcoming shopping experience for customers.

You will be a visible leader, coaching staff, communicating clearly, and stepping in for the Manager when required. The role offers flexibility and opportunities to grow within Tesco.