Night Shift Team Leader: Drive Customer Experience

Tesco Retail; Stirling; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Job summary

Tesco is seeking a Store Manager to lead an in‑store team, driving excellent customer experiences and strong store performance. You will recruit, train and coach staff, ensuring a high‑performing team that delivers great service and product knowledge.

The role focuses on leadership, strategic execution of trade activity, and implementing store change plans to maximise efficiency and customer value. Tesco values diversity and inclusive growth across its stores.

Qualifications

• Proven experience leading and developing high‑performing teams.
• Clear communication skills with the ability to train and motivate colleagues.
• Strong customer‑first approach and focus on delivering great in‑store experiences.
• Resilience, sound judgement and the ability to make effective store decisions.

Responsibilities

• Lead the team to deliver a great in‑store customer experience.
• Recruit, train and develop colleagues to build a high‑performing team.
• Coach the team to be knowledgeable about products, range, and service.
• Lead trade activity to grow sales and maximise store profit.
• Develop knowledge to implement the Store Change Plan and optimise staffing.

Skills

Team leadership

Communication

Customer focus

Decision making

Job description

Tesco is seeking a Store Manager to lead an in‑store team, driving excellent customer experiences and strong store performance. You will recruit, train and coach staff, ensuring a high‑performing team that delivers great service and product knowledge.

The role focuses on leadership, strategic execution of trade activity, and implementing store change plans to maximise efficiency and customer value. Tesco values diversity and inclusive growth across its stores.