Night Shift Food Team Leader—Service & Excellence

Marks & Spencer Plc; Cheshunt; On-site; GBP 26,000 - 34,000; Full time

Job summary

Marks & Spencer Plc is seeking a Team Manager in Food to lead from the shop floor through the night, setting the pace, raising standards and inspiring your team to deliver standout service and strong commercial results. You’ll be a confident, people-first leader who thrives in a fast-moving retail environment, makes bold decisions, coaches others and uses data to drive performance.

This role demands resilience and the energy to lead through change, with a focus on inclusion and delivering

Qualifications

• Proven experience leading teams in a fast-paced retail or food retail environment.
• Strong commercial awareness with the ability to use data to drive results.
• Coaching and performance-management skills with empathy.

Responsibilities

• Lead on the shop floor during night shifts, setting pace and standards.
• Inspire and develop a multiskilled team to deliver excellent service.
• Use data and insight to improve availability and commercial performance.

Skills

Leadership

Retail experience

Data-driven decisions

Coaching & development

Communication

Customer service

Job description

Marks & Spencer Plc is seeking a Team Manager in Food to lead from the shop floor through the night, setting the pace, raising standards and inspiring your team to deliver standout service and strong commercial results. You’ll be a confident, people-first leader who thrives in a fast-moving retail environment, makes bold decisions, coaches others and uses data to drive performance.

This role demands resilience and the energy to lead through change, with a focus on inclusion and delivering