Night-Shift Food Retail Assistant – Service & Sales

Marks & Spencer Plc; Newport; Hybrid; GBP 14,000 - 19,000; Part time

Job summary

Marks & Spencer Plc in Newport is seeking a Customer Assistant in our Food section. You’ll work nights to deliver five-star service at pace, handle customer requests, and help maintain stock and displays.

Be ready to use Sparks App and in-store devices to enhance the customer experience, stay calm under pressure, and contribute to a high-energy team during busy periods. Flexibility, resilience and a customer-focused attitude are essential as you rotate across store areas to meet daily demand.

Qualifications

• This role requires strong customer service skills in a fast-paced environment.
• Ability to work nights and weekends may be required.
• Comfort with using digital tools (Sparks App) on store devices.

Responsibilities

• Assist customers with product selection and inquiries.
• Keep shelves stocked, displays tidy and store areas clean during shifts.

Skills

Customer service

Teamwork

Flexibility

Job description

Marks & Spencer Plc in Newport is seeking a Customer Assistant in our Food section. You’ll work nights to deliver five-star service at pace, handle customer requests, and help maintain stock and displays.

Be ready to use Sparks App and in-store devices to enhance the customer experience, stay calm under pressure, and contribute to a high-energy team during busy periods. Flexibility, resilience and a customer-focused attitude are essential as you rotate across store areas to meet daily demand.