Night Shift Food Customer Assistant (Flexible Hours)

Marks & Spencer Group; Colchester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering warm, five-star service, answering questions, recommending products, and helping customers find items quickly in a busy store.

The role requires resilience for high-pressure periods, willingness to work varied shifts, and comfortable using Sparks App and store devices to enhance the customer experience.

Qualifications

• Customer-facing role requires strong service ethos.
• Ability to work in a fast-paced, high-demand environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Deliver five-star service and assist customers on the shop floor.
• Help fill shelves, stock and sales through proactive engagement.
• Utilise Sparks App to locate products and guide customers.

Skills

Customer service

Retail experience

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering warm, five-star service, answering questions, recommending products, and helping customers find items quickly in a busy store.

The role requires resilience for high-pressure periods, willingness to work varied shifts, and comfortable using Sparks App and store devices to enhance the customer experience.