Night Food Customer Assistant: Fast-Paced & Digital

Marks & Spencer Plc; Nottingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Unsocial hour premium

Job summary

Marks & Spencer plc is seeking a Customer Assistant in Food to join our frontline team. You will assist customers, keep shelves stocked, and deliver fast, friendly service during night shifts. The role emphasises using Sparks and in-store devices to help customers find and buy products.

You should be comfortable with digital tools, work well in a high-pressure environment, and be a positive brand ambassador for M&S Foods.

Qualifications

• Must be 18 years or older.
• Ability to deliver five-star service in a fast-paced environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Serve customers at the front line, answer questions and assist product selection.
• Maintain shelves, stock and store standards while delivering great service.
• Use Sparks and store devices to enhance the customer experience.

Skills

Customer service

Team player

Digital literacy

Resilience

Tools

Sparks app

In-store devices

Job description

Marks & Spencer plc is seeking a Customer Assistant in Food to join our frontline team. You will assist customers, keep shelves stocked, and deliver fast, friendly service during night shifts. The role emphasises using Sparks and in-store devices to help customers find and buy products.

You should be comfortable with digital tools, work well in a high-pressure environment, and be a positive brand ambassador for M&S Foods.