Night Shift Customer Assistant — Fast-Paced Frontline

Marks and Spencer; England; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer is seeking a Customer Assistant for night shifts to be at the frontline of one of the UK's fastest growing retailers.

You'll deliver five-star service, confidently advising on products and helping customers with their needs, while using Sparks App on the shop floor to enhance the experience. Flexibility across store areas and a positive, team-focused attitude are essential.

Qualifications

• Experience delivering five-star service in a retail setting.
• Comfort using digital tools and apps on the shop floor.
• Ability to work flexible shifts including evenings and weekends.

Responsibilities

• Deliver style advice and recommend products to customers.
• Sell and stock products while maintaining service standards.
• Utilize Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Communication

Teamwork

Digital tools

Tools

Sparks App

Job description

Marks & Spencer is seeking a Customer Assistant for night shifts to be at the frontline of one of the UK's fastest growing retailers.

You'll deliver five-star service, confidently advising on products and helping customers with their needs, while using Sparks App on the shop floor to enhance the experience. Flexibility across store areas and a positive, team-focused attitude are essential.