Night Shift Christmas Customer Assistant – Fast-Paced & Flexible

MS; Ludlow; On-site; GBP 9,000 - 12,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

M&S is hiring a Customer Assistant in our Food section to be on the frontline for UK shoppers. You’ll deliver five-star service at pace, fill shelves, and roll up your sleeves to meet high customer demand during busy periods.

Flexible night shifts are available (22:00–06:00), with an extra £3.00 per hour for unsocial hours. This frontline role offers growth opportunities within a vibrant, fast-paced retailer and requires a can-do attitude and teamwork.

Qualifications

• Experience in customer-facing roles within retail or food service.
• Ability to deliver five-star service under pressure and adapt to changing demands.
• Comfort with using digital tools to assist customers.

Responsibilities

• Assist customers on the shop floor with questions and purchases.
• Maintain stock levels and ensure shelves are replenished.
• Provide efficient, friendly service and support during peak times.

Skills

Customer service

Teamwork

Adaptability

Digital literacy

Tools

Sparks App

Job description

M&S is hiring a Customer Assistant in our Food section to be on the frontline for UK shoppers. You’ll deliver five-star service at pace, fill shelves, and roll up your sleeves to meet high customer demand during busy periods.

Flexible night shifts are available (22:00–06:00), with an extra £3.00 per hour for unsocial hours. This frontline role offers growth opportunities within a vibrant, fast-paced retailer and requires a can-do attitude and teamwork.