Night Security Operations Centre Operative

The Range; Glasgow; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Pension

Long service awards

Employee discount

Cycle to work scheme

Job summary

The Range is seeking a Nights Security Operations Centre Operative to join the Head Office team in Plymouth. You will monitor CCTV, respond to alarms, and maintain incident records in a fast-paced 24/7 environment.

The role requires attention to detail, calm decision-making under pressure, and the ability to work independently within a 4-on 4-off night shift pattern. Competitive benefits provided.

Qualifications

• Strong IT skills including Microsoft Office.
• Excellent written and verbal communication.
• High attention to detail and accurate record keeping.
• Ability to remain calm and make sound decisions under pressure.
• Strong organisational skills and ability to prioritise tasks.
• Able to work independently and take initiative.
• Ability to monitor multiple systems and manage several tasks.

Responsibilities

• Monitor CCTV systems and identify potential security threats or incidents.
• Respond to alarms, security alerts and monitoring systems in line with procedures.
• Investigate, manage and escalate incidents, liaising with stores, management and external agencies as required.
• Provide clear communication and timely updates to relevant stakeholders.
• Maintain accurate incident records and complete associated reporting.
• Support the day-to-day administration and operation of the Security Operations Centre.
• Assist with the development of processes and adapt to new technologies and procedures.
• Handle confidential information in line with company policies, GDPR and data protection requirements.
• Undertake any other reasonable duties as required.

Skills

IT skills

Microsoft Office

Communication

Attention to detail

Record keeping

Decision making

Organisational skills

Independence

Multitasking

Confidential information

Night shifts

Tools

Microsoft tools

Job description

Night Security Operations Centre Operative

Nights Security Operations Centre Operative

Keyword Location Location Type

Founded in Plymouth in 1989, The Range has grown to become one of the UK's leading and fastest-growing privately owned retailers. With over 280 stores across the UK and Ireland, we offer an extensive range of products spanning multiple departments. People are at the heart of our business, and we are committed to investing in our staff to help shape an extraordinary future.

As a result of our continued growth and ongoing success, we are seeking a dynamic Nights Security Operations Centre Operative to join our Head Office team in Plymouth.

About the Role:

Working as part of a team monitoring security across The Range store estate, you'll be responsible for CCTV surveillance, responding to alarms and incidents, supporting stores, and maintaining accurate records. The role requires strong attention to detail, effective communication, sound decision-making under pressure, and the ability to work independently in a fast-paced 24/7 environment. This is a 12-hour night shift role on a 4-on, 4-off rota.

Responsibilities:

• Monitor CCTV systems and identify potential security threats or incidents.
• Respond to alarms, security alerts and monitoring systems in line with procedures.
• Investigate, manage and escalation incidents, liaising with stores, management and external agencies as required.
• Provide clear communication and timely updates to relevant stakeholders.
• Maintain accurate incident records and complete associated reporting.
• Support the day-to-day administration and operation of the Security Operations Centre.
• Assist with the development of processes and adapt to new technologies and procedures.
• Handle confidential information in line with company policies, GDPR and data protection requirements.
• Undertake any other reasonable duties as required.

Person Specification:

• Strong IT skills, including Microsoft Office.
• Excellent written and verbal communication.
• High attention to detail and accurate record keeping.
• Ability to remain calm and make sound decisions under pressure.
• Strong organisational skills, with the ability to prioritise competing tasks.
• Able to work independently, use initiative and take responsibility for decisions.
• Ability to monitor multiple systems and manage several tasks simultaneously.
• Professional handling of confidential information.
• Proactive approach with a willingness to learn.
• Ability to work 12-hour night shifts on a 4-on, 4-off rota.

What we offer:

• Competitive salary
• Pension
• Long service awards
• Employee discount
• Cycle to work scheme

Position: Permanent, Full-time

Hours: Monday – Friday, 08:45am – 17:30pm.

Location: Plymouth, Devon