Night CCTV Operator - SOC Monitor & Incident Response

Pertemps Plymouth; Plymouth; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Company pension scheme

Employee discount

Cycle to work scheme

Long service awards

Job summary

Pertemps are recruiting on behalf of a well-established Plymouth-based business for a Nights CCTV Operative to join their Head Office team. This role requires keen attention to detail, excellent communication, and the ability to stay calm under pressure. You will monitor CCTV, respond to incidents, and support the Security Operations Centre in a fast-paced environment.

The position operates on a 4-on, 4-off night shift rota with 12-hour shifts, offering a competitive salary and pension benefits.

Qualifications

• Strong IT skills, including Microsoft Office.
• Excellent written and verbal communication skills.
• High levels of accuracy and attention to detail.
• Ability to remain calm and make sound decisions under pressure.

Responsibilities

• Monitor CCTV systems and identify potential security threats or incidents.
• Respond to alarms, alerts and monitoring systems in line with procedures.
• Investigate, manage and escalate incidents when required.
• Liaise with sites, management teams and external agencies.
• Provide clear communication and updates to relevant stakeholders.
• Maintain accurate incident logs and complete associated reports.
• Support the daily administration of the Security Operations Centre.
• Assist with the development of processes and procedures.
• Handle confidential information in accordance with company policies and data protection requirements.
• Undertake other reasonable duties as required.

Skills

IT skills

Communication skills

Attention to detail

Calm under pressure

Organisational skills

Time management

Independent work

Confidential information handling

Willingness to learn

Job description

Pertemps are recruiting on behalf of a well-established Plymouth-based business for a Nights CCTV Operative to join their Head Office team. This role requires keen attention to detail, excellent communication, and the ability to stay calm under pressure. You will monitor CCTV, respond to incidents, and support the Security Operations Centre in a fast-paced environment.

The position operates on a 4-on, 4-off night shift rota with 12-hour shifts, offering a competitive salary and pension benefits.