Night Security Officer

Strand Palace Hotel; City of Westminster; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Wagestream wages

Free meals on shift

Friend referral bonus

Free laundry

Birthday half-day off

Career development & apprenticeships

Team socials & events

Volunteer day

Confidential support services

Northbank Privilege Card

Health cashback plan

50% dining discount

Discounted hotel rooms

Global hotel discounts

Job summary

Strand Palace in central London is seeking a Night Security Officer to ensure a safe and welcoming environment for guests and team members. You will help uphold our mission of Serving London Love while maintaining professional security standards.

The role involves securing hotel assets, monitoring for incidents, and collaborating with colleagues to deliver high standards of hospitality and safety.

Qualifications

• Guest-facing service mindset.
• Professional communication with guests and team members.
• Confident and professional in guest interactions.
• Previous security experience preferred.

Responsibilities

• Provide a safe and secure environment for guests, visitors and staff.
• Ensure compliance with hotel security, health and safety policies and procedures.
• Protect hotel assets, guests, and staff; monitor loss, theft, damage and liability.
• Report and record thefts, incidents, and concerns in the occurrence book.
• Manage valuables and lost-and-found property.
• Identify and remove non-guests posing a threat to hotel safety.
• Conduct security checks and investigations on staff, contractors, and premises.

Job description

Develop your career at Strand Palace – Great Place to Work

Join our team at Strand Palace, located in the heart of central London. We are looking for a Night Security Officer to create a safe and welcoming environment for all guests and team members, and ensure their stay is memorable. Help us bring our mission of ‘Serving London Love’ to life!

Benefits of Working at Strand Palace

Working at Strand Palace comes with a range of perks designed to support your growth, well-being, and enjoyment at work. When you join our team, you’ll enjoy:

• Instant access to your wages through Wagestream – no more waiting for payday!
• Free meals on every shift– breakfast, lunch, and dinner included.
• Earn up to £300 with our ‘Introduce a Friend’ bonus schemewhen you refer someone great.
• Free laundry and dry cleaning– saving you time and money.
• Enjoy a paid half-day off on your birthday– because you deserve to celebrate!
• Clear career pathwayswith paid training, development courses, and apprenticeship opportunities to help you grow and succeed.
• Regular team socials and parties, including fun nights out at London activity bars – with free food, drinks, and great company.
• A paid volunteering dayeach year to support a cause close to your heart.
• 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
• Northbank Privilege Card– giving you discounts at local shops, restaurants, and attractions.
• Health cashback planfor dental, vision, and physiotherapy expenses.
• 50% off food and drinksin our hotel bar and restaurant – for you and your friends and family.
• Exclusive discounted room ratesat Strand Palace for you and your loved ones.
• Special discounts at hotels around the world, including the Iconic Hotels & Resorts collection.

What You Will Be Doing

• Provide a safe and secure environment for guests, visitors and staff, whilst maintaining a professional image.
• Ensure compliance with hotel Security, Health & Safety policies, legal requirements, and company procedure
• Protect hotel assets, guests, and staff, monitoring loss prevention, theft, damage, injury, and liability
• Report, investigate, and record thefts, criminal offenses, and any incidents of concern in the occurrence book
• Manage valuable items and lost and found property
• Identify and remove undesirables or non-guests posing a threat to hotel safety
• Conduct security checks and investigations on staff, contractors, and premises, including key control and searches

What We’re Looking For

• A person who naturally goes above and beyond to create unforgettable guest experiences.
• Passion to deliver excellent service
• Confidence in talking to guests in a professional manner
• Previous experience preferable

What We’re About

Join a Great Place to Work - Welcome to Strand Palace

Strand Palace has proudly earned the Great Place to Work certification, and for good reason. We’re more than just a hotel - we’re a team that values connection, quality, and a little fun along the way. Our culture thrives on exceptional service, genuine interactions, and a shared passion for hospitality.

We describe ourselves as confident, creative, and personable if that sounds like you, we think you’ll fit right in.At Strand Palace, you'll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events, we host a wide range of well-being activities that help our teams connect, recharge, and celebrate achievements across the hotel.

We’re also proud to be leaders in sustainability and social impact. Strand Palace has been awarded the Green Keyfor two consecutive years and is part of the FuturePlusprogramme - a commitment to creating a positive impact across environmental sustainability, social responsibility, diversity and inclusion, and climate action.

Come be part of something meaningful.

Join us at Strand Palace - where your personality and purpose can shine.