Maintenance Technician

Strand Palace Hotel; Greater London; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Wage access

Free meals

Refer a friend bonus

Free laundry

Birthday half-day

Training & apprenticeships

Team socials

Volunteer day

Support services

Discount card

Health cashback

50% off meals

Discounted hotel rates

Global hotel discounts

Job summary

Strand Palace in central London is seeking a dedicated Maintenance Technician to support daily hotel operations through preventive and reactive maintenance across all areas.

The role emphasizes safe, compliant work practices and effective communication with staff, guests, and contractors, ensuring minimal disruption and high service quality.

Qualifications

• Experience in facility maintenance or similar role.
• Ability to communicate with guests and colleagues.
• Committed to safety, health and compliance standards.

Responsibilities

• Carry out daily maintenance tasks and preventative work across hotel areas.
• Assist in creating a safe environment for staff and guests and support audits.
• Complete documentation for water, electrical, and other safety systems.
• Liaise with on-site contractors and manage permits to work where required.
• Identify and isolate valves, switches and power sources during emergencies.

Skills

Maintenance experience

Guest-facing service

Safety awareness

Communication

Job description

Develop your career at Strand Palace – Great Place to Work

Join our team at Strand Palace, in the heart of central London! We are looking for a dedicated Maintenance Technician plays a key role in supporting the smooth day-to-day running of the hotel by carrying out preventative and reactive maintenance tasks across all areas. Help us to bring our mission of “Serving London Love” to life.

Benefits of Working at Strand Palace

Working at Strand Palace comes with a range of perks designed to support your growth, well-being, and enjoyment at work. When you join our team, you’ll enjoy:

• Instant access to your wagesthrough Wagestream – no more waiting for payday!
• Free meals on every shift– breakfast, lunch, and dinner included.
• Earn up to £300 with our ‘Introduce a Friend’ bonus schemewhen you refer someone great.
• Free laundry and dry cleaning– saving you time and money.
• Enjoy a paid half-day off on your birthday– because you deserve to celebrate!
• Clear career pathwayswith paid training, development courses, and apprenticeship opportunities to help you grow and succeed.
• Regular team socials and parties, including fun nights out at London activity bars – with free food, drinks, and great company.
• A paid volunteering dayeach year to support a cause close to your heart.
• 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
• Northbank Privilege Card– giving you discounts at local shops, restaurants, and attractions.
• Health cashback planfor dental, vision, and physiotherapy expenses.
• 50% off food and drinksin our hotel bar and restaurant – for you and your friends and family.
• Exclusive discounted room ratesat Strand Palace for you and your loved ones.
• Special discounts at hotels around the world, including the Iconic Hotels & Resorts collection.

What You Will Be Doing

• Carry out daily maintenance tasks, including routine inspections, preventative maintenance, and reactive repairs
• To assist in ensuring a safe and healthy environment for staff and guests, and to ensure all audits, both internal and external, are satisfactory
• To complete and maintain documentation in line with health and safety regulations relating to water, fire, electrical equipment, appliances, and other technical requirements
• To liaise with contractors on site, ensuring they are signed in, have completed all necessary permits to work, and that relevant staff are aware of their presence
• In the event of an emergency, to know the location of, and how to isolate, all valves, switches, power supplies, and drain runs throughout the hotel

.What We’re Looking For

• Go above and beyond to create unforgettable guest experiences.
• Previous experience preferable
• Confident conversationalist, always engaging with guests
• Passion to deliver excellent experiences

Join a Great Place to Work - Welcome to Strand Palace

Strand Palace has proudly earned the Great Place to Work certification, and for good reason. We’re more than just a hotel - we’re a team that values connection, quality, and a little fun along the way. Our culture thrives on exceptional service, genuine interactions, and a shared passion for hospitality.

We describe ourselves as confident, creative, and personable - if that sounds like you, we think you’ll fit right in. At Strand Palace, you'll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events, we host a wide range of well-being activities that help our teams connect, recharge, and celebrate achievements across the hotel.

We’re also proud to be leaders in sustainability and social impact. Strand Palace has been awarded the Green Key for two consecutive years and is part of the FuturePlus programme - a commitment to creating a positive impact across environmental sustainability, social responsibility, diversity and inclusion, and climate action.

Come be part of something meaningful.

Join us at Strand Palace - where your personality and purpose can shine.