Night Safety & Community Experience Officer

Pertemps Newcastle; Newcastle upon Tyne; On-site; GBP 17,000 - 24,000; Full time

Job summary

Pertemps Newcastle, recruiting on behalf of Unite Students, seeks a Student Safety Team Member to join their Newcastle East property team. This role focuses on delivering front-line customer service, supporting resident engagement and maintaining a safe, welcoming environment for residents and visitors.

Responsibilities include ensuring safety procedures, responding to incidents, and working with the property team to provide an excellent resident experience during night shifts from 8:00 PM to

Qualifications

• Excellent communication and customer service skills.
• Approachable, reliable and professional.
• Calm and effective in challenging situations.
• Understands safety, security and resident welfare.
• Comfortable working night shifts (8:00 PM – 7:00 AM).
• Works well as part of a team and uses initiative.

Responsibilities

• Provide welcoming and professional service to residents and visitors.
• Help maintain a safe and secure environment throughout the property.
• Support resident engagement and contribute to a positive student community.
• Assist with property operations and ensure safety procedures are followed.
• Respond appropriately to incidents and elevate concerns when necessary.
• Help ensure communal areas remain clean, tidy and well presented.
• Collaborate with the wider property team to deliver an excellent resident experience.

Skills

Customer service

Communication

Teamwork

Calm under pressure

Job description

Pertemps Newcastle, recruiting on behalf of Unite Students, seeks a Student Safety Team Member to join their Newcastle East property team. This role focuses on delivering front-line customer service, supporting resident engagement and maintaining a safe, welcoming environment for residents and visitors.

Responsibilities include ensuring safety procedures, responding to incidents, and working with the property team to provide an excellent resident experience during night shifts from 8:00 PM to