Night Replenishment, Supermarket Assistant

Waitrose & Partners; Ringwood; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading supermarket as a Supermarket Assistant, where you'll provide exceptional service and support to customers. Your role will involve stock replenishment, fulfilling online orders, and maintaining a tidy environment. This position offers a chance to be part of a passionate team focused on food and customer satisfaction.

Qualifications

• Effective communication skills to work well as part of a team and with customers.

Responsibilities

• Stock replenishment and ensuring shelves are full.
• Fulfilling online customer orders for delivery.
• Supporting checkout and Click & Collect tasks.

Skills

Communication

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Supporting the wider shop team with tasks such as checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role is preferred.
• Interest and knowledge in food and drink trends.
• Flexible approach to support the overall branch operations.

About The Partnership

We're the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership, responsibility, and rewards, working together to build a better future while embracing our differences and fostering an inclusive environment where everyone can thrive.

We focus on retail excellence, continuous innovation, and delivering value and service to our customers.

Additional Information

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. We encourage prompt completion of any vetting procedures to avoid delays. DBS checks are conducted by a registered third-party body, and additional checks such as financial probity may be required for certain roles.

We recommend applying early as vacancies may close if we receive a high volume of applications.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.