Night Replenishment, Supermarket Assistant

JLP Insights & Media website; Hereford; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Night Replenishment Supermarket Assistant, where your passion for food and commitment to customer service will shine. You'll play a vital role in ensuring shelves are stocked and ready for our customers, while also preparing online orders for delivery. This position offers a unique opportunity to work during the night, contributing to a team that values trust and loyalty. With a focus on innovation and a commitment to a positive work environment, this role is perfect for those who thrive in a dynamic setting and wish to make a meaningful impact.

Qualifications

• Strong communication skills to work effectively in a team.
• Experience in customer-facing roles is a plus.

Responsibilities

• Stock replenishment to ensure shelves are full for customers.
• Fulfilling online orders ready for delivery to customers.

Skills

Communication Skills

Job description

Night Replenishment, Supermarket Assistant page is loaded

Night Replenishment, Supermarket Assistant

Apply locations Hereford (Waitrose & Partners) posted on Posted Yesterday job requisition id R-175219

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

To learn more about this role, please copy and paste this link into a new browser window: https://www.youtube.com/watch?v=bXt8KKlnSWs

Closing Date: May 13, 2025

Pay: £12.40 Hourly

Contract Type: Permanent

Hours of Work: Varied hours of full time work (37.5 hours) across seven days between the hours of 22:00 - 06:00.

Job Level: Partnership Level 10

Where You'll Be Working: Hereford (Waitrose & Partners), Edgar Street, Hereford, Worcestershire, HR4 9HX

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.