Night Replenishment, Supermarket Assistant

John Lewis Partnership; Hereford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate Supermarket Assistants to enhance customer experiences. In this role, you will engage with customers, manage stock replenishment, and fulfill online orders, all while maintaining a tidy and safe environment. Your communication skills will be key in working effectively with the team and serving customers. With varied hours of full-time work, this position offers a chance to make a significant impact on customer satisfaction and loyalty. Join a team where your dedication and drive can truly make a difference.

Qualifications

• Experience in a customer-facing role is welcomed.
• Strong interest in food and drink trends.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.

Skills

Communication Skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

1. Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
2. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
3. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
4. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
5. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
6. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Varied hours of full-time work (37.5 hours) across seven days between the hours of 22:00 - 06:00.