Supermarket Assistant

ENGINEERINGUK; Monmouth; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a leading employee-owned business where you'll play a vital role as a Supermarket Assistant. In this position, you'll ensure that customers enjoy a seamless shopping experience by keeping shelves stocked and fulfilling online orders. Your effective communication skills will help foster a positive environment while your passion for food will resonate with customers. This role offers the opportunity to work in a supportive team, contributing to a company that values diversity and promotes a culture of kindness and respect.

Qualifications

• Strong communication skills to collaborate with team members and customers.
• Experience in a customer-facing role is a plus.

Responsibilities

• Ensure shelves are stocked and products are in the right place.
• Fulfill online customer orders for delivery.
• Maintain a safe and tidy working environment.

Skills

Effective communication skills

Job description

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View more categories | View less categories | Sector: Retail and Wholesale | Role: Assistant | Contract Type: Permanent | Hours: Full Time

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Note: Due to working time regulations, applicants must be 18 years or over to apply.

Additional pay: You will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment — ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to customers' doors.
• Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
• Supporting the wider shop team when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience

• Experience in a customer-facing role is welcomed.
• Interest and knowledge of food and drink trends.
• Flexible approach to support the overall branch operations.

About The Partnership

We're the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are driven by our purpose to build a happier world. As Partners, we share ownership and responsibility, contributing to our success and fostering an environment where everyone can thrive. We embrace diversity, promote kindness and respect, and aim to create a workplace where all Partners feel they belong and can grow both individually and collectively.

Important notes

Some roles may require pre-employment vetting, including DBS checks. If applicable, you'll be informed and encouraged to complete necessary documentation promptly to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required for some roles.

We recommend applying promptly, as vacancies may close early due to high application volumes.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview process.

Company

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