Night Reception Team Member

Travelodge; Maidstone; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Room discount 50%

Discounts for friends and family

£50 Travelodge voucher on work annnual

Aspire Programme

Team member incentive schemes

Recognition events

Job summary

Travelodge Maidstone Central is hiring a Night Reception Team Member on a full-time contract. You will welcome guests, check them in, and help maintain a friendly, family-like team environment. Training is provided, with opportunities to progress and flexible working to suit you.

Responsibilities include setting up for the next day, preparing breakfast service, and occasional bar service, while also addressing noise issues and keeping the hotel running smoothly at night.

Qualifications

• No experience required; full training provided.
• Willing to learn and adapt in a friendly team.
• Flexible working hours to cover shifts.

Responsibilities

• Welcome guests and check them in.
• Walk corridors to monitor service and address noise.
• Set up the hotel for the next day, including housekeeping trolleys and breakfast prep.
• Occasionally serve behind the bar.

Skills

Customer service

Teamwork

Communication

Job description

Come and join our amazing team at Travelodge Maidstone Central as a Night Reception Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times"