Night Reception Team Member

Travelodge; Otley; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

50% room and food & drink discount

Friends and family discount

Travelodge voucher on work anniversary

Discounts with high street retailers &

Aspire Programme for management paths

Team member incentive schemes

Job summary

Travelodge Cambridge Orchard Park is seeking a Night Reception Team Member on a Full Time contract. No experience required as training will be provided. You will welcome guests and check them in, plus walking the corridors to address noise and safety concerns.

Your role includes setting up the hotel for the next day, preparing housekeeping trolleys, breakfast service, and occasional bar service.

Qualifications

• Welcoming guests and checking them in.
• Comfortable handling noise and disruptions.
• Willingness to learn and be coached.

Responsibilities

• Welcome guests and check them in at night.
• Walk corridors and address noise or safety concerns.
• Prepare housekeeping trolleys and breakfast setups.
• Serve behind the bar at times and set up for the next day.

Skills

Customer service

Team player

Multitasking

Job description

Come and join our amazing team at Travelodge Cambridge Orchard Parkas a Night Reception Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times"