Night Public Area Leader — Elevate Guest Experience

art'otel; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Discounted hotel rates

Staff meals

20 days holiday + bank holidays

Pension plan

Training & development

Travel season ticket loans

Job summary

art’otel Hoxton is hiring a Public Area Team Leader Night to oversee the cleanliness and guest experience across public areas and bedrooms on night shifts. You will lead, motivate and mentor the room attendants, ensuring high standards and smooth shift operation.

The role rewards include staff discounts, pension, training, and holiday perks, reflecting our culture of art, hospitality and care for guests.

Qualifications

• Experience leading housekeeping or hospitality teams is preferred.
• Strong communication and guest-service skills are essential.
• Ability to supervise, mentor and develop room attendants.

Responsibilities

• Ensure efficient operation on the shift and lead team briefings.
• Oversee room and public areas to maintain high cleanliness standards.
• Supervise, mentor and develop room attendants in your section.
• Empower the team to enhance the guest experience and adapt to guest needs.
• Maintain courteous, professional attitude with guests and staff.

Skills

Team leadership

Shift management

Guest service

Communication

Mentoring

Job description

art’otel Hoxton is hiring a Public Area Team Leader Night to oversee the cleanliness and guest experience across public areas and bedrooms on night shifts. You will lead, motivate and mentor the room attendants, ensuring high standards and smooth shift operation.

The role rewards include staff discounts, pension, training, and holiday perks, reflecting our culture of art, hospitality and care for guests.