Public Area Team Leader (Night)

art'otel; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Discounted hotel rates

Staff meals

20 days holiday + bank holidays

Pension plan

Training & development

Travel season ticket loans

Job summary

art’otel Hoxton is hiring a Public Area Team Leader Night to oversee the cleanliness and guest experience across public areas and bedrooms on night shifts. You will lead, motivate and mentor the room attendants, ensuring high standards and smooth shift operation.

The role rewards include staff discounts, pension, training, and holiday perks, reflecting our culture of art, hospitality and care for guests.

Qualifications

• Experience leading housekeeping or hospitality teams is preferred.
• Strong communication and guest-service skills are essential.
• Ability to supervise, mentor and develop room attendants.

Responsibilities

• Ensure efficient operation on the shift and lead team briefings.
• Oversee room and public areas to maintain high cleanliness standards.
• Supervise, mentor and develop room attendants in your section.
• Empower the team to enhance the guest experience and adapt to guest needs.
• Maintain courteous, professional attitude with guests and staff.

Skills

Team leadership

Shift management

Guest service

Communication

Mentoring

Job description

Public Area Team Leader Night – art’otel Hoxton

We are recruiting for a Public Area Team Leader Night for one of the coolest hotels in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants’

As our Public Area Team Leader Night, you will receive:

• Salary: £14.50 per hour
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Start with 30 days holiday per year - incl bank holidays
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

As a Master of your Craft you will…

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

If you share passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.