Night Porter Part time

Harri; Rodborough; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Food and drink discount

Healthcare

Wagestream access

Induction and training

Discounted hotel stays

Job summary

The Bear on Rodborough Common, part of Cotswold Inns & Hotels, is seeking a friendly Night Porter to welcome guests and assist during the night, ensuring smooth late check-ins and a safe, comfortable stay.

You will contribute to first and last impressions, bring warmth, and provide practical help to guests. This role offers induction, training, and access to benefits including staff discounts and Wagestream options.

Qualifications

• Friendly and welcoming presence for late arriving guests.
• Ability to assist guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• Warm and engaging personality to enhance guest experience.

Responsibilities

• Provide a welcoming presence for night guests and assist with late check-ins.
• Support guests throughout the night with a friendly attitude.
• Assist with late arrivals and check-outs to ensure smooth arrivals and departures.
• Create a comfortable and memorable overnight experience for guests.

Skills

Customer service

Communication

Hospitality mindset

Guest support

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold's. Whether it's a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller's values at our core - doing things the right way, being part of the family, celebrating individuality, and always asking what's next? - we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Bear on Rodborough Common is nestled amongst the rambling hills of beautiful National Trust land. Popular with ramblers, dog walkers and golfers, expect a busy bar and accommodation with 46 rooms on site.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.